Information about The Dorothy Days - FAQ

Information about The Dorothy Days

The Dorothy Days is a modern knitwear company based in Cornwall selling hand knitted Merino wool and Shetland wool hats as well as neckwarmers and other knitwear for outdoor adventures. 

Frequently Asked Questions

What materials do you use for your knitwear?

We primarily use high-quality merino wool for our knitwear. Merino wool is 100% natural, biodegradable, and incredibly soft on the skin. It's also naturally breathable and temperature-regulating, making it perfect for year-round wear. We also use Shetland Wool which is luxury British wool. 

How do I care for my knitwear?

The wool is incredibly durable and has amazing properties meaning it only needs minimal care. Your hat gets wet? Just leave it out to dry - no special care required! 

If you do need to wash our knitwear, gently wash using cool water and leave to dry flat. Avoid wringing or rubbing the wool whilst wet. 

What sizes are available?

Our knitwear comes in a range of sizes from tiny baby to adult. Each product page includes detailed sizing information to help you find the perfect fit. If you need further assistance, please contact us. We are also always happy to discuss custom requests

Do you offer custom orders?

Yes, we do! If you have a specific request or need a custom size, please reach out to us through our contact page. We love creating bespoke pieces that meet your unique needs.

What is your return policy?

We hope you love your purchase, but if for any reason you need to return or exchange an item, we accept returns within 30 days of purchase. The item must be in its original condition and unworn. Please note, custom orders are non-returnable. Please visit our Returns & Exchanges page for more details.

How is your knitwear packaged?

We are committed to sustainability and use plastic-free packaging.Your knitwear will arrive beautifully wrapped in one of our paper bags with a charming yarn bow. We also use paper tape and outer packaging. 

 

Where is your knitwear made?

All of our knitwear is lovingly handcrafted in our studio in the Tamar Valley, Cornwall. We take great pride in our craftsmanship and the quality of each piece we create. We (Rachel and Jamie) make everything by hand using traditional techniques. 

Can I find your products in local stores?

Currently, our knitwear is available exclusively through our online store. However, we participate in local markets and events, which we announce on our website and social media. Follow us to stay informed about our upcoming appearances!

11. How can I contact you if I have more questions?

We’re here to help! If you have any additional questions, please don’t hesitate to contact us via our contact page or email us at thedorothydays@hotmail.co.uk We aim to respond within 24 hours.

Explore Our Knitwear Colours

At The Dorothy Days, we believe that the right colour can transform your knitwear into something truly special. Our collection of handmade knitwear is available in a carefully curated palette, inspired by the beauty of nature and the changing seasons. Whether you prefer soft pastels, rich earthy tones, or vibrant hues, you’ll find the perfect shade to complement your style and personality.

Our Colours - Core Collection

Black

Black like the night's sky. Classic and stylish

Black Shetland

A rich, earthy tone - this undyed wool is a very dark brown - like the Shetland Peat

Burnt Orange

Like the Autumn leaves caught in golden light - warm and full of life

Dark Grey

The colour of coastal cliffs before a storm – strong, cool and timeless.

Duck Egg

Soft and serene - inspired by the colour of duck eggs

Grey Shetland

A gentle, undyed wool that mirrors misty mornings on windswept hills and woolly flocks.

Lavender

A soft purple as seen in wildflowers and country gardens

Mink

Soft and subtle. This colour is seen on tree barks and spring buds

Mulberry

Rich and indulgent, like hedgerow berries ripening in late summer and the fruit of a mulberry tree

Mustard

Reminding us of the golden flow of harvested fields and mellow Autumn days.

Natural Shetland

The pure, undyed fleece of Shetland sheep – timeless, honest and warm.

Navy

Like the sea at dusk

Pastel Blue

Like the sky on a Spring morning

Pastel Pink

Like blossom petals drifting on a spring breeze.

Pine

Inspired by evergreen forests and crisp winter walks.

Red

A classic colour as bold as rose hips and berries on a snowy hedge

Red Wine

A beautifully rich and deep colour inspired by vineyard reds.

Sage

Soft green like fresh leaves of the sage herb

        • Our Brand Motto

          “Have nothing in your house that you do not know to be useful, or believe to be beautiful.”

          - William Morris

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